Marcus Sundberg

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Contact us to get an offer on future proof replacement products to secure your operations and ongoing services.

Product Manager

marcus-sundberg-web

Marcus-Sundberg-web

Check out release notes for Kiona products. Be the first to know when we publish updates to our software or create new features. Get a summary of new product releases and see the improvements made to existing products.

Product updates

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Shutdown dates per country and network has been listed on Wikipedia: <a href="https://en.wikipedia.org/wiki/2G#Phase-out" target="_blank" rel="noopener">2G phase-out</a> and <a href="https://en.wikipedia.org/wiki/3G#Phase_out" target="_blank" rel="noopener">3G phase-out</a>.

Phase-out

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Contact your local sales or energy expert for more information

Edge

<p>This shift is a societal challenge that affects all kinds of connected technologies. Products such as elevators, social alarms, agricultural systems, heat pumps, control equipment, and more will stop working <a href="https://kiona.com/story/blog/shut-down-of-2g-and-3g-networks/">when 2G and 3G networks go down</a>.</p>



<h2 class="wp-block-heading" id="h-what-does-this-mean-for-you-as-a-property-owner">What does this mean for you as a property owner?</h2>



<p>If you have a Kiona system (Edge) installed in your properties based on old technology, you must upgrade to Kiona Hub 2.0 to ensure continued operation.&nbsp;</p>



<p>We have developed Hub 2.0 to work with LTE/4G, which means a safer and faster mobile internet experience and ensures a smooth transition after the phase-out.&nbsp;</p>



<p>Edge Hub 2.0 is the 4th generation wireless controller and IoT access point for real estate.&nbsp;</p>



<h3 class="wp-block-heading">The new features include:&nbsp; &nbsp; &nbsp;</h3>



<ul>
<li>&nbsp; LTE/4G connectivity</li>



<li>&nbsp; Dual wM-Bus receivers for simultaneous reception of C/T and S mode.</li>



<li>&nbsp; Use with any brands of sensors or meters that are OMS compliant.</li>



<li>&nbsp; Next-generation module with a faster processor, more RAM, and flash memory.</li>



<li>&nbsp; Easier troubleshooting and thus more efficient support in case of problems in your heating station.&nbsp;</li>
</ul>





<h2 class="wp-block-heading">Place your order in good time</h2>



<p>Be sure to contact us as soon as possible to get more information about this upgrade and to secure the number of Hub 2.0 you need for your properties.&nbsp;</p>

Time to act and update to LTE/4G – 2G and 3G networks will shut down

<p>The phase-out and shutdown are taking place across Europe at roughly the same time. A substantial amount of mission-critical equipment is currently operative on this network, such as personal safety alarms, access control systems, elevators, IoT products, etc. <strong>All equipment currently on this network must be replaced before the shutdown of this network to continue working properly. </strong></p>



<p>Devices that collect data from buildings are also affected. Your equipment from Kiona, such as Edge Hub, Gateway, and Climate logger, currently supports 2G and 3G and will need to be replaced before this technology sunsets on 31/12/2025. </p>



<p><strong>Update (24/08/2023): </strong> We now have a new 4G/LTE-enabled Hub and Gateway, so customers who are planning their transition for the 2G sunset will now have increased coverage and faster speeds. This product is expected to be available by Q2 2023. With these solutions, our customers can rest easy knowing they won't miss any important communications that may come through on their 2G networks.</p>

What you need to know about the future shut-down of 2G and 3G networks